This site (“the site”) is published by ALT, SASU with capital of €1,000, registered in the Paris trade and companies register under number 905130191, whose head office is located at 22 rue de Picardie, 75003 Paris.

The Director of Publication of the site is Théo Jaquet.

The site is hosted by Shopify Inc., whose head office is located at 126 York St. Ottawa, ON K1N 5T5, in Canada.

PREAMBLE

www.alt-paris.com (hereinafter referred to as "the site") belongs to the company ALT SASU (hereinafter referred to as "ALT") with a capital of 1000 euros, whose registered office is located at 22 rue de Picardie, 75003 Paris, France. It is registered with the RCS of Tours under number 905130191, intra-community VAT number FR36905130191.

ARTICLE 1 - PRODUCTS

The products offered for sale are those presented on the site on the day the customer consults the site. This information is updated regularly and ALT takes the greatest care in writing this information. However, it may happen that an error occurs in the update, this error in no way engages the responsibility of ALT, which the customer acknowledges and accepts.

The photographs presented for illustrative purposes do not constitute a contractual document. ALT reserves the right to modify any information present on the site without prior notice to the customer.

The products presented on the site are delivered within the limits of available stocks. The seller will inform
immediately the customer in the event of unavailability of the product ordered and may offer them an equivalent product, a voucher or a refund of the sums paid.

Products sold on the site may not be resold or repackaged and resold without the written consent of ALT.

ARTICLE 2 - REGISTRATION ON THE SITE

Ordering an item does not require the customer to register on the site by creating a customer account. However, creating an account allows the customer to benefit from specific advantages and facilitates their purchasing process.

Customer registration is validated by ALT after verification of the registration form completed by the customer. When creating the account, the customer is responsible for ensuring the accuracy of the information provided and is required to always update their personal information. In the event of an error in the recipient's contact details, ALT cannot be held responsible for the inability to deliver the order.

By creating a customer account on the site, the customer declares and guarantees to ALT that he is of legal age and has the capacity
legal to contract.

ALT reserves the right to delete the customer's account at any time.

ARTICLE 3 - SCOPE OF APPLICATION

These general conditions are
applicable to all sales of ALT products made via the site.

The customer declares to have taken
knowledge of these General Conditions of Sale before placing an order. Validation of the order therefore constitutes acceptance of these
General Conditions of Sale.

ALT reserves the right to modify
these General Conditions of Sale at any time.

ARTICLE 4 - ORDER

The illustrations and descriptions of the
products offered for sale are provided for information purposes only and do not commit you to
at no time is the responsibility of ALT. Customers can obtain
additional information by contacting customer service by email at contact@alt-paris.com.

To order a product, the customer must complete an order form specifying certain mandatory fields. It is possible that in case of inactivity of the connection, the items selected by the customer may no longer be available, in which case the customer will have to restart the order process from the beginning.

All the steps necessary for the
sale will be specified on the site. The customer will have the opportunity to check
the details of their order and its total price and to correct any errors before confirming it. Once the customer has confirmed their order, ALT will acknowledge receipt of it electronically.

The sale will not be considered as
final only after ALT has sent the order confirmation to the customer.

ALT reserves the right at any time
to withdraw any product from sale or to modify the content relating to this
product. In very rare cases, ALT may refuse to process an order after sending the customer a confirmation email summarizing the order.

ALT cannot be held liable by the customer for the decision to remove a product from the site or for refusing to process an order. Orders placed on the site are reserved for individuals, for their own use and not for resale. As such, ALT only sells its products in quantities corresponding to the average household needs.

ARTICLE 5 - PRICE

The price of the items includes all taxes. ALT will cover the cost of shipping the items unless otherwise stated. All prices shown are calculated based on the VAT applicable in France, which may vary depending on the billing country. For sales made abroad, the customer is responsible for paying any duties and taxes or customs clearance.

ALT reserves the right to modify
its prices at any time. However, products will be invoiced based on the prices displayed at the time the order is placed and subject to availability.

ARTICLE 6 - PAYMENT

Payment of customer purchases
is made by bank card (cards from the "CB", Mastercard, Visa, American Express network are accepted) as well as by
electronic payment (Apple Pay, PayPal). Products are payable in cash when ordering.

Payment for purchases is made via
The secure platform of our partner Stripe. The customer acknowledges that providing their credit card number to ALT constitutes authorization to debit their account for the amount of the order placed. The customer's credit card is debited when the order is prepared.

The customer also has the option
to opt for payment in three installments without charge. This payment method
is made through our partner Alma. If the customer chooses this payment method (subject to acceptance by Alma), a third of the order amount will be debited at the time of purchase, the second third one month later, and the third third two months later. Payment in three interest-free installments cannot be made for orders exceeding €2,000.

ARTICLE 7 - DELIVERY

Depending on the delivery times announced by our service providers, deliveries may be handled by La Poste or another carrier (UPS, DHL, etc.). Deliveries are made Monday to Friday. During delivery of the order, the risk of loss
or deterioration of the product is assumed by ALT or by the carrier and is transferred to the customer upon delivery.

Delivery is made to
the delivery address indicated by the customer. ALT delivers orders within a maximum of 2 to 3 days. ALT cannot be held responsible for delivery delays not caused by its fault. Packages are generally
shipped within 24 to 48 hours after receipt of your payment. Regarding orders for products "out of stock", "in
pre-order", "customized" or "made-to-measure" the delivery time is generally 3 to 4 weeks. In accordance with the Code of
consumption, delivery of the items will take place on time
communicated by ALT and, where applicable, no later than 30 days from the order date, subject to full payment of the order. The customer has the option of having the items delivered to a person
physical as a gift, for example. No deliveries can be made to hotels, business addresses, or PO boxes.

The deadlines communicated are not
for information purposes only. If, upon delivery, the external appearance of the package
is not intact, the customer will open it in the presence of the
carrier. If the items are damaged, the customer will detail them on the delivery slip. Delivery is free within France (for orders above 100€). It will be charged €20 for shipments within Europe and 40€ for the rest of the world.

ARTICLE 8 - RIGHT OF WITHDRAWAL AND REIMBURSEMENT

The customer has a legal right of withdrawal which he can exercise within 60 days after receiving the goods, if he meets the conditions set out in these provisions, without having to justify his decision. After this period, the customer will no longer be able to exercise his right of withdrawal.

This right of withdrawal cannot
exercise for the return of personalized products, made to measure or according to the specifications requested by the customer.

To notify its decision of
withdrawal, the customer will contact ALT customer service via the address
next: contact@alt-paris.com.

The customer must return the items
delivered, in their original packaging and complete (cover, certificate,
envelope, etc.). Items returned incomplete, damaged, worn or used will not be refunded or exchanged and will be returned to you.

Reimbursement of the amounts paid will be made within 14 days following the date on which ALT received the returned products and will be made using the payment method used when ordering. Please note that in the case of a gift, the right of withdrawal remains with the customer and cannot be exercised by the recipient of the gift.

ARTICLE 9 - CONFORMITY

The customer must ensure that the items delivered correspond to their order. In the event that the items do not conform to their order, the customer must inform ALT customer service using the following address: contact@alt-paris.com.

The presence of a defect or fault
apparent on a product must give rise to a complaint by mail
electronically to contact@alt-paris.com within three days of delivery. The customer must explain the defect. After this period, no claims, returns, or exchanges will be accepted. The customer must return the delivered items in their original packaging and complete (pouch, certificate, envelope, etc.). If the defect is confirmed by ALT, it will give rise to a credit note for the customer, an exchange, a replacement of the product, or a refund of the price of the item within 14 days. In the event of non-compliance with the return procedure, no exchange or refund is possible.

ARTICLE 10 - COMPLAINT

For any questions, information or
complaints relating to the conditions of sale or products, the customer can contact ALT Customer Service via the form available online in the “Contact us” section or directly at contact@alt-paris.com.


ARTICLE 11 - INTELLECTUAL PROPERTY

The ALT brand as well as all figurative or non-figurative brands, the
illustrations, images, illustrations appearing on ALT products, whether they
whether registered or not, remain the exclusive property of the company ALT.

Any total reproduction
or partial, modification or use of the illustrations, images and logos, for any reason and on any medium whatsoever, without prior agreement from ALT, is strictly prohibited.

PREAMBLE

We value your privacy and make it a point of honor to protect it. We believe that you should easily know what personal data we collect and use.

This Data Protection Policy (the “Policy”) explains how ALT SASU (“we”, “us”, “our”), whose registered office is located at 22 rue de Picardie, 75003 Paris, France, processes the personal data of its customers and prospects (“you”, “your”, “yours”) in order to provide you with the best possible customer experience. ALT collects, stores, processes, uses and discloses personal data about you when you use the website or visit our social media pages.


1 - WHAT DATA DO WE COLLECT?

Here is the personal data that we may collect:

- Your contact details and identity such as your name, address, telephone number or email address. This information is collected when you decide to provide it, for example when creating an online account, participating in an event, making a purchase, filling out a form, making a return or an exchange.

- Payment information such as credit card numbers, bank account numbers, PayPal account information or any other payment information you provide to us to pay for a purchase.

- Demographic information such as your gender and date of birth.

- Information that you communicate publicly, on Our social networks or Our websites, for example to give your opinion on a product.

- Information about your interests that you agree to communicate during your exchanges with our customer service (such as your preferences for our collections, your size, etc.).

- Information relating to your online or in-store purchases (type, quantity of products purchased and their prices).

- When you browse our website, we may collect information about your browser and your browsing behavior.

This data is collected directly from you (when you create an account on our site, when you make a purchase or when you communicate with our customer service).
They can also be collected indirectly through the use of cookies or browser trackers.

Please be reminded that our website is not intended for children. Therefore, we do not knowingly collect information from children. You must be at least 18 years old to conduct transactions on our site. By conducting a transaction, you certify that you are at least eighteen years old and are fully capable of doing so.

2 - WHAT ARE COOKIES?

We may collect certain information via cookies. A cookie is a small file saved on your computer, tablet or mobile phone and which allows us to record and track data about your use of the website www.alt-paris.com in order to identify you or store your selection of products in your basket, for example. Cookies are managed by your internet browser.

By using the website www.alt-paris.com, you declare that you understand and accept our cookie policy.

We use cookies that are strictly necessary for the website to function. They allow you to use the main features of the website www.alt-paris.com, such as storing your product selection in your shopping cart. These cookies facilitate navigation and are necessary for making online purchases.

We also use statistical analysis cookies that collect information about browsing on our site, allowing us to offer you the best possible experience. There are also advertising cookies that aim to personalize and/or improve the
content and navigation by offering you products that may interest you on other websites. All information collected by these cookies is anonymous.

We sometimes use third-party tools on our website that allow you to share content from our site with other people, such as sharing on Instagram or liking Facebook. This functionality is provided by the social network in question, and we have no control over how these companies collect information about your browsing.

You can configure your cookies in your browser preferences and thus accept or reject cookies on your device. Changing your browser settings may impact your experience on the site. We cannot be held responsible for the consequences resulting from reduced access to our services following cookies that you have previously deleted or rejected.

3 - WHY DO WE COLLECT YOUR DATA?

We collect and use your personal data based on your prior consent (for example, when you subscribe to our newsletter). You also have the right to revoke your consent at any time.

Your personal data may be used to improve our website, communications, and products to enhance your experience with ALT. This data is also essential for us to deliver your orders and to answer your questions about our company and its operations.

Your data also allows us to protect you by combating the risks of fraud or theft.

Finally, this data is used for statistical and analytical purposes and allows us to keep a history of transactions to meet any administrative or legal needs.

4 - WHO DO WE SHARE YOUR DATA WITH?

We may disclose your personal data to ALT employees who need to have access to this data and who are authorized to process it for the purposes mentioned above and who undertake to respect its confidentiality.

We may also disclose this data to third parties acting on behalf of ALT to serve interests such as IT support, marketing campaigns, order processing and payment, delivery service, etc.

These third parties undertake to respect the confidentiality of this data and are not authorized to use your personal data for any other purpose.

Finally, we may be required to disclose this personal data in the context of legal proceedings.

5 - HOW LONG IS THIS DATA KEPT?

Your personal data is processed for the period necessary for the purposes for which it was collected, to comply with legal and regulatory obligations and for the duration of any period necessary for the establishment, exercise or defense of legal rights.

For our potential customers, data is kept for three years from your last action, then deleted or archived in order to comply with legal retention obligations.

Regarding our customers, data is kept for the duration of our business relationship and for up to ten years, then deleted or archived in order to comply with legal retention obligations.

As for cookies, they are stored for up to 13 months from the moment they were installed on your device.

6 - PROTECTION OF YOUR PERSONAL DATA

All your personal data is strictly confidential and will only be accessible on a need-to-know basis by ALT, its employees, and contractors. We limit access to your personal data to those who genuinely need to access it for business reasons. Despite all precautions we take, the transmission of information via the Internet is not completely secure. We cannot therefore guarantee the security of your personal data transmitted to us via the Internet. Such transmission is at your own risk, and you acknowledge and agree that we accept no liability for any unauthorized use, distribution, damage, or destruction of your data.

7 - YOUR RIGHTS

In accordance with applicable data protection law, you may request access, rectification, erasure and transfer of your personal data at any time.

You may choose to withdraw your consent to the processing of your personal data. If you no longer wish to receive our promotional information, we remind you that you can revoke your consent to direct marketing at any time directly from the unsubscribe link included in each marketing email we send you. If you do so, we will promptly update our databases and take all reasonable steps to respond to your request as quickly as possible.

However, we may continue to contact you regarding any product or service you have requested.

8 - CONTACT US

For any questions regarding your account, to revoke your consent, to ask general questions or to file a complaint, please contact our customer service:

- By email: contact@alt-paris.com

- By mail: ALT, 22 rue de Picardie, 75003 Paris, France.

Regarding our email communications, we remind you that you can unsubscribe at any time directly via the “unsubscribe” link contained in all the advertising emails we send you.